5 Qualities of Great Design Agencies

✨ They Make Design ✨
TMDesign
Published in
4 min readJan 9, 2020

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Providing the best user experience to your target customers is a highly recognized way as far as achieving financial success in business is concerned. It has become more popular. That is why it is a need that business people must hire a UX designer with diversified skills. The tasks of the designer or a team of designers are inclined towards the creation of a model on how to provide a wonderful experience to the users of a website and/or app.

Aside from getting the services of those freelance UX designers, you can also hire one of the available design agencies today. Two things that are beneficial if you’re going to hire an agency are their expertise and trustworthiness. Although hiring an agency can be more expensive than a freelancer, but in terms of output quality, it is proven as better than getting a freelancer.

Let’s begin now to identify the important qualities that design agencies must possess. Of course, the skill set is a general requirement of a user experience agency. But there are more things beyond the skill set. The qualities to be explained below are the parameters you can use to find a good UX team.

Conducting an intensified UX research is the primary requisite when it comes to having a great UX designer. There is a need to effectuate a user testing method. That’s why it is a must that the agency you’re going to hire should know how to conduct a research on the ground where the potential customers can be found.

By this fact, every design process must require some steps that are doable by the UX agency workforce based on their learned UX research skills. This has to be done seriously. Otherwise, some repercussions will hinder the achievement of the desired results. In creating an app or website, the first thing to be done is to ask first the people who are targeted to use such digital platform. The research itself should be done meticulously. There has to be a through implementation of the research methods.

Relevantly, it is important that the researcher is going to use a cognitive psychology process in order to understand the facts that emanate from the target audiences. This is how to conduct the research methodologies.

User empathy is important

Understanding the will and interest of your target audiences is quite necessary. Thus, the hired web design team must be able to penetrate beneath the integral thoughts and ideas of those people whom you want to become your regular customers. Empathizing which means understanding their problems plays a very crucial role for success. You should not forget that it is dramatically significant.

You have to keep in your mind that you can create and launch effective products or services if you understand the problems or issues of the people who will potentially buy your offers. It is a basic approach — understand well the problems of the target customers. This is the ultimate way for you to come up with working solutions.

This is the essence of empathy. That is why user empathy is such an important quality that design agencies should possess. If you want a recommendation, you can try Ramotion and they can help you provide a wonderful user experience based on this principle.

The UI/UX designer must be collaborative

It is true that you can’t live alone in a particular space. In relation to web or app designing, there have to be team members to work together. So it is quite necessary that the team members must be collaborative.

To come up with an effective information architecture, the team members must work cohesively based on the different angles of work such as researching, designing, coding, managing projects, understanding the products and marketing the launched products. The lack of collaboration can be a major cause of failure. In other words, collaboration is very important and success depends on it.

UX writing is an essential component

What is UX writing? It is the special ability and talent that plays a crucial role in creating working user experiences. The UX writing aspects can be found in any website or app. The crafted words there are the output of UX writing. So, every UX agency must be able to have an effective UX writing skill set.

There is one aspect related to it and it is known as “microcopy.” It is the means being used when creating good experiences for the respective website or app users. Creating an awesome UX microcopy is generally important.

Must be expert in wireframing and UI prototyping

Wireframes and prototypes are important as well. If your hired user experience design team knows how to properly wireframe and create prototypes then you can expect that your output will be great. And your business will benefit from it.

For example, an application prototyping is an effective process for you to comprehend the functionalities of your target mobile app. Wireframes and prototypes in other words serve as the basic guide so that your UX design can be great. They are important to provide positive impacts to your investment.

Visual communication creates proper direction

If not the most important, but it is considered as equally important with the other qualities that are already explained above. Every UX designer should know how to communicate visually. When the design is created through proper visual coordination and communication, then the UX design result can be nice. Actually, it is considered as the heart of every UX design.

Why is it so? You have to consider that humans are visual animals. Whatever is seen by our naked eyes, we process through our mind. So, if you want to become successful in your web or app design, you should hire a UX firm that has high visual communication skills.

Originally published at https://5dd6d7c29f479.site123.me on January 9, 2020.

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✨ They Make Design ✨
TMDesign

Designer with 10 yrs of experience in branding web design and UI/UX.